Got a Question? Get In Touch with Us at Twinings
Our Contact Form is not currently working. We are trying to resolve this as soon as possible. In the meantime, please send us an email at twinings.direct@twinings.com or telephone us on 01264 313444 (Mon-Fri, 9am-5pm).
- For UK standard deliveries, please allow 5-7 working days* to receive your order.
- For UK express deliveries, please allow 2 working days* to receive your order.
- For international deliveries, please allow 20 working days* to receive your order.
We'd ask that you only contact us if you have not received your order after the timeframes mentioned above.
*Working days are Monday - Friday only. Working days will also exclude public holidays.
PLEASE BROWSE OUR FAQ'S AND SHIPPING POLICY TO FIND ANSWERS TO COMMON QUESTIONS.
If you can't find what you're looking for, get in touch with us either by telephone on 01264 313444 between the hours of 9am- 5pm, Monday to Friday or by using the Contact Us form below. We aim to answer all enquiries sent via the contact form within 2 working days. If your enquiry is urgent or in relation to the cancellation/amendment of an order, please contact us by telephone to ensure this is carried out before your order is dispatched