Cookie Policy
Cookie Policy
Welcome to twinings.co.uk (our Website). We use cookies, pixels, local storage, plug-ins, tags and similar technologies to ensure our Website functions properly, improve your online experience, collect data to allow us and our partners to analyse website traffic, present you with marketing and personalised ads and measure the success of our marketing and ads.
What are cookies, pixels and the other technologies we use?
Cookies
Cookies are small text files generated by a website that are stored to your browser directory or hard drive of your computer or mobile device so they can be retrieved by the website at a later date. Such storage allows the website to communicate with your browser directory or hard drive to allow us to present certain website functionality to you, remember your preferences and carry out certain other functions, as further detailed below.
Cookies are used to perform many different roles. You can find more information about the individual cookies we use and the purposes for which we use them in the tables below.
Some cookies (known as session cookies) are created temporarily and are deleted when you leave our Website.
Other cookies (known as persistent cookies) allow your device to be recognised by, and communicate with, our Website on subsequent visits to our Website.
Pixels
Pixels (also known as web beacons) are small pieces of code contained either within our Website or an email from us and are typically provided by third parties, such as Meta. The piece of code allows data regarding your interaction with our Website or an email from us to be sent to the third party that set the pixel.
Local Storage
Local storage is a technology that allows us to store data in your web browser, and such data will remain in your web browser even after you leave our Website and close your browser.
Social plug-ins
Social plug-ins are pieces of software code that allow us to embed certain social media tools (such as Facebook share, follow and like buttons) into our Website. If you click on any such tools, the provider of that tool (for example, Meta) may store a cookie on your device or browser and certain information about you (such as your IP address) may be automatically shared with the provider of the tool.
Tags
Tags are small pieces of software code, often provided by a third party such as an advertising network, that are incorporated to our Website. Tags will collect data (which may include personal data) about your use of the Website and share it with the third party that provided the tag. Collection of data in this way can be used to present personalised adverts and marketing to you and track the effectiveness of that marketing.
Personal Data
Cookies, pixels, local storage, social plug-ins and tags may be used to collect personal data, or combined with other information we hold to create personal data, regarding your interactions with our Website and emails, and this personal data may be shared with our partners. Please see our Privacy Policy for further information regarding how we handle your personal data together with (where applicable) the privacy policy of the third party that sets the cookies (as set out below).
Where we refer to N/A in the final column of the tables below, this means that it is our Privacy Policy that applies to the processing of any personal collected via such cookie.
Where we refer in this Policy to personal data, we are referring to information relating to or about you. This may be referred to as "personal information" or "personally identifiable information" under the laws of the country in which you reside.
Cookie List
Functionality Cookies
These cookies enable us and our carefully selected partners to offer additional functions and personal settings on our website, for example by recognising you when you return to our website. If you do not accept these cookies, some or all of our website content and services may not work properly.
|
Functionality Cookies |
||||
|
Cookies |
Cookie Subgroup |
Lifespan |
Cookies used |
Description |
|
trade.twinings.co.uk |
364 Days |
First Party |
These cookies are set on pages with the Flickr widget. |
|
|
po_visitor |
A few seconds |
Third Party |
This domain is owned by PushOwl which provides web push notification services for e-commerce platforms like Shopify and BigCommerce. |
|
|
sp_t |
364 Days |
Third Party |
This domain is owned by Spotify, a USA based music streaming service. Spotify provides a number of tools to embed into websites, which enable the tracking of users and non-users across domains. |
|
|
sp_landing |
A few seconds |
Third Party |
This domain is owned by Spotify, a USA based music streaming service. Spotify provides a number of tools to embed into websites, which enable the tracking of users and non-users across domains. |
|
Analytics and statistical cookies
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies may allocate a unique identifier to you so we can distinguish you from other website users whilst you are browsing our website, please see our Privacy Policy for further information.
|
Analytics and statistical cookies |
|
|||
|
Cookies |
Cookie Subgroup |
Lifespan |
Cookies used |
Description |
|
trade.twinings.co.uk |
399 Days |
First Party |
NAUsed by Google Analytics to identify and track an individual session with your device. |
|
|
twinings.co.uk |
182 Days |
First Party |
This cookie is used to identify the frequency of visits and how long you are on our Website. The cookie is also used to determine how many and which subpages you visit on our Website – this information can be used by us to optimise the domain and its subpages. https://www.convert.com/privacy-notice/ |
|
|
twinings.co.uk |
Session |
First Party |
Stores the landing page URL for website analytics. |
|
|
twinings.co.uk |
A few seconds |
First Party |
Used for session tracking and analytics. https://www.convert.com/privacy-notice/ |
|
|
twinings.co.uk |
364 Days |
First Party |
This cookie is used to persist the Hotjar User ID, unique to that site on the browser. This ensures behavior in subsequent visits to the same site will be attributed to the same user ID. https://www.hotjar.com/legal/policies/privacy/ |
|
|
twinings.co.uk |
A few seconds |
First Party |
This cookie name is associated with Google Universal Analytics. https://policies.google.com/privacy?hl=en&gl=us |
|
|
twinings.co.uk |
13 Days |
First Party |
This cookie is generally provided by Shopify and is used to track landing pages |
|
|
twinings.co.uk |
A few seconds |
First Party |
This cookie is used to detect the first session of a user. Each session gets a unique ID. https://www.hotjar.com/legal/policies/privacy/ |
|
|
twinings.co.uk |
A few seconds |
First Party |
This cookie is associated with Shopify's analytics suite concerning marketing and referrals. |
|
|
twinings.co.uk |
399 Days |
First Party |
NA |
|
|
twinings.co.uk |
A few seconds |
First Party |
This cookie is associated with Shopify's analytics suite concerning marketing and referrals. |
|
|
twinings.co.uk |
399 Days |
First Party |
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. |
|
|
twinings.co.uk |
89 Days |
First Party |
_ga |
|
|
twinings.co.uk |
13 Days |
First Party |
This cookie is generally provided by Shopify and is used to track landing pages. |
|
|
co.uk |
Session |
First Party |
This cookie is associated with Shopify's analytics suite. |
|
|
co.uk |
Session |
First Party |
This cookie is associated with Shopify's analytics suite. |
|
|
co.uk |
Session |
First Party |
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
|
|
co.uk |
89 Days |
First Party |
Google conversion tracking cookie |
|
|
co.uk |
729 Days |
First Party |
This cookie name is associated with TUniversal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
|
|
__cf_bm |
A few seconds |
Third Party |
This is a CloudFoundry cookie |
|
|
__cf_bm |
A few seconds |
Third Party |
This is a CloudFoundry cookie |
|
|
3578_lantern |
181 Days |
Third Party |
||
|
_sp_xxxxxxxxxx |
A few seconds |
Third Party |
simplybusiness.co.uk |
|
|
po_visitor |
364 Days |
Third Party |
Related to tracking and analytics of website. https://pushowl.com/privacy |
|
Targeting and marketing cookies
These cookies help us and our partners to learn about your interests and preferences so we can show you relevant marketing and ads on other websites. They also allow us to understand how you engage with ads and marketing we send to you (including via email) so we can ensure you enjoy our content. If you do not allow these cookies, you'll continue to receive marketing and advertising but it won't be tailored to you or your interests. We and our partners may use these cookies to collect personal data relating to your browsing activities, please see our Privacy Policy for further information.
|
Targeting and marketing cookies |
||||
|
Cookies |
|
Lifespan |
Cookies used |
Description |
|
bre-api.twinings.co.uk |
399 Days |
First Party |
Used to attribute tracked events to visitors, and to recognise returning visitors. https://www.bloomreach.com/en/legal/services-privacy-notice |
|
|
trade.twinings.co.uk |
399 Days |
First Party |
NA |
|
|
AwinChannelCookie |
twinings.co.uk |
29 Days |
First Party |
Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. |
|
twinings.co.uk |
399 Days |
First Party |
Used to attribute tracked events to visitors, and to recognise returning visitors. |
|
|
twinings.co.uk |
364 Days |
First Party |
This cookie is generally provided by Shopify and is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
|
|
twinings.co.uk |
364 Days |
First Party |
To store your usage history which may be set by Pinterest for marketing purposes. https://policy.pinterest.com/en-gb/privacy-policy |
|
|
twinings.co.uk |
89 Days |
First Party |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
|
|
twinings.co.uk |
A few seconds |
First Party |
Google Analytics |
|
|
twinings.co.uk |
A few seconds |
First Party |
Used to ensure chronological processing of tracked events regardless of time zone differences and/or movements. |
|
|
GCL_AW_P |
89 Days |
Third Party |
This domain is owned by Google. The main business activity is: Online Advertising |
|
|
__Secure-ROLLOUT_TOKEN |
179 Days |
Third Party |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
|
|
YSC |
Session |
Third Party |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
|
|
VISITOR_INFO1_LIVE |
179 Days |
Third Party |
This cookie is used as a unique identifier to track viewing of videos |
|
|
VISITOR_PRIVACY_METADATA |
179 Days |
Third Party |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
|
|
x-ms-routing-name |
A few seconds |
Third Party |
||
|
TiPMix |
A few seconds |
Third Party |
||
|
_pinterest_ct_ua |
364 Days |
Third Party |
This domain is associated with Pinterest, a social media platform that allows users to share images and media content through collections known as pinboards. The domain is likely used for conversion tracking and advertising purposes. |
|
|
ar_debug |
364 Days |
Third Party |
This domain is owned by Pinterest. The main business activity is: Social Content Sharing platform |
|
|
receive-cookie-deprecation |
89 Days |
Third Party |
This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. |
|
|
ar_debug |
29 Days |
Third Party |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
|
|
receive-cookie-deprecation |
179 Days |
Third Party |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
|
|
IDE |
389 Days |
Third Party |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. https://policies.google.com/privacy?hl=en&gl=us |
|
|
test_cookie |
A few seconds |
Third Party |
This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange |
|
|
lantern |
29 Days |
Third Party |
||
Strictly Necessary Cookies
These cookies are required for the website to run. These cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, or use a shopping cart. You can set your browser to block or turn these cookies off, but all or part of our website may become inaccessible or not function correctly.
|
Strictly Necessary Cookies |
|||||
|
Cookies |
Cookie Subgroup |
Lifespan |
Cookies used |
Description |
|
|
twinings.co.uk |
59 Days |
First Party |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
||
|
twinings.co.uk |
Session |
First Party |
Used to track your login state. |
||
|
twinings.co.uk |
A few seconds |
First Party |
Convert AB testing |
||
|
twinings.co.uk |
A few seconds |
First Party |
This cookie is used by Shopify to enable secure online payment and checkout processes on e-commerce sites powered by Shopify. |
||
|
twinings.co.uk |
Session |
First Party |
Used to ensure our systems are working correctly. |
||
|
twinings.co.uk |
364 Days |
First Party |
This cookie is generally provided by Shopify and is used in connection with a customer login. |
||
|
twinings.co.uk |
A few seconds |
First Party |
|||
|
twinings.co.uk |
59 Days |
First Party |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
||
|
twinings.co.uk |
13 Days |
First Party |
This cookie is generally provided by Shopify and it is set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. |
||
|
twinings.co.uk |
364 Days |
First Party |
This cookie is generally provided by Shopify and is used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
||
|
OptanonConsent |
364 Days |
Third Party |
This domain is owned by Student Beans which provides a student verification tool that integrates with websites, apps, or stores to verify student status for discounts and offers. |
||
Manage Cookies
You can choose which cookies you accept using our cookies management tool available when you first visit our Website or at all times in the footer of our Website or by managing your preferences within your browser settings. Please follow the relevant links below for further information regarding how you can manage your cookie preferences using your browser settings:
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout
You can choose to "Reject All", however, you may not then be able to access all or parts of our Website. For further information about how to manage personalised advertising and marketing across multiple platforms, please visit the following:
You can adjust your preferences regarding personalised advertising using the settings on social media platforms on which you have an account.
Contact us
If you have any questions or concerns about our use of cookies and pixels or would like to request further information, please send us an email at twinings.direct@twinings.com.