Our Approach Tab

Our Approach

We are committed to respecting internationally recognised human rights in line with the United Nations Guiding Principles on Business and Human Rights, both in our own operations and in our supply chains. Through our Sourced with Care programme we also aim to improve quality of life for the communities we source from.
 
The standards we expect our suppliers to meet are laid out in our Code of Conduct and complemented by our Human Rights Policy, as specified in our overarching Responsible Sourcing Policies for tea, herbs and spices. It details our commitment to conduct our business with integrity, to respect human rights and to uphold core labour principles. We have a layered approach to monitoring that these standards are being adhered to. Our tier one sites are monitored for compliance against our Code on a risk-based approach. Tier one sites include co-manufacturers, co- packers, licensing partners, packing houses, packaging suppliers, as well as site service providers, warehousing and own production sites.

We don’t own any tea or herb estates, farms or gardens but are selective about who we source from, only purchasing tea from Rainforest Aliiance certified gardens. We also go beyond solely relying on third-party certification and since 2016 our Social Impact and Sustainability team has been carrying out Twinings Community Needs Assessment (TCNA) periodically on every tea garden and farm we source from, as well as our key herb suppliers. 

This framework takes a holistic approach to assessing human rights risks and community needs in our supply chain, it is tailored around hearing from the workers, farmers and community members themselves, through focus group discussions and individual interviews.

We don’t own any tea or herb estates, farms or gardens but are selective about who we source from, only purchasing tea from Rainforest Aliiance certified gardens. We also go beyond solely relying on third-party certification and since 2016 our Social Impact and Sustainability team has been carrying out Twinings Community Needs Assessment (TCNA) periodically on every tea garden and farm we source from, as well as our key herb suppliers. 

This framework takes a holistic approach to assessing human rights risks and community needs in our supply chain, it is tailored around hearing from the workers, farmers and community members themselves, through focus group discussions and individual interviews.

We don’t own any tea or herb estates, farms or gardens but are selective about who we source from, only purchasing tea from Rainforest Aliiance certified gardens. We also go beyond solely relying on third-party certification and since 2016 our Social Impact and Sustainability team has been carrying out Twinings Community Needs Assessment (TCNA) periodically on every tea garden and farm we source from, as well as our key herb suppliers. 

This framework takes a holistic approach to assessing human rights risks and community needs in our supply chain, it is tailored around hearing from the workers, farmers and community members themselves, through focus group discussions and individual interviews.

We don’t own any tea or herb estates, farms or gardens but are selective about who we source from, only purchasing tea from Rainforest Aliiance certified gardens. We also go beyond solely relying on third-party certification and since 2016 our Social Impact and Sustainability team has been carrying out Twinings Community Needs Assessment (TCNA) periodically on every tea garden and farm we source from, as well as our key herb suppliers. 

This framework takes a holistic approach to assessing human rights risks and community needs in our supply chain, it is tailored around hearing from the workers, farmers and community members themselves, through focus group discussions and individual interviews.

We don’t own any tea or herb estates, farms or gardens but are selective about who we source from, only purchasing tea from Rainforest Aliiance certified gardens. We also go beyond solely relying on third-party certification and since 2016 our Social Impact and Sustainability team has been carrying out Twinings Community Needs Assessment (TCNA) periodically on every tea garden and farm we source from, as well as our key herb suppliers. 

This framework takes a holistic approach to assessing human rights risks and community needs in our supply chain, it is tailored around hearing from the workers, farmers and community members themselves, through focus group discussions and individual interviews.

We don’t own any tea or herb estates, farms or gardens but are selective about who we source from, only purchasing tea from Rainforest Aliiance certified gardens. We also go beyond solely relying on third-party certification and since 2016 our Social Impact and Sustainability team has been carrying out Twinings Community Needs Assessment (TCNA) periodically on every tea garden and farm we source from, as well as our key herb suppliers. 

This framework takes a holistic approach to assessing human rights risks and community needs in our supply chain, it is tailored around hearing from the workers, farmers and community members themselves, through focus group discussions and individual interviews.